Shipping policy

Shipping Policy

Last updated: [Date]

At Luxuro Labs, we are committed to delivering your orders safely and on time. Please read the following shipping terms before placing your order.

1. Order Processing

All orders are processed within [1–3 business days] after payment is successfully received.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email or message containing your tracking information, where available.

2. Shipping Time

Estimated delivery times are:

UAE: [2–5 business days]
GCC Countries: [5–10 business days]
International: [7–15 business days]

Please note that delivery times are estimates and may vary depending on the destination, courier delays, customs clearance, weather conditions, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges will be calculated and displayed at checkout based on your delivery location and order value.

We may occasionally offer free shipping promotions. Any applicable offer will be clearly mentioned on our website.

4. Tracking Your Order

Once your order has been dispatched, you will receive tracking details through support@luxurolabs.com, where tracking is available.

You can use the tracking information provided to check the status of your shipment.

5. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-delivery.

6. Delayed or Lost Packages

While we work with reliable delivery partners, Luxuro Labs is not responsible for delays caused by circumstances outside our control, including courier delays, customs procedures, weather conditions, or other unforeseen events.

If your package appears to be lost or significantly delayed, please contact us at support@luxurolabs.com, and we will assist you in contacting the courier.